Frequently Asked Questions | Prestige Lux Tour

Frequently Asked Questions - Prestige Lux Tour




Reservation and Payment

To make a reservation, please contact our customer service team.After confirming the availability of your chosen yacht, you can finalize the date and other details. Your booking is confirmed upon a 40% prepayment, with the remaining balance due before the tour date.

Prepayments can be made via bank transfer, cryptocurrency, or cash. The remaining balance must be paid either by bank transfer at least three days before the tour or in cash directly to our regional operations officer on the day of the tour.

If you wish to change your booking date, please submit your request at least 14 days before the tour. Changes are subject to yacht availability, and additional fees may apply. For more details, please refer to ourCancellation and Return ConditionsYou can review our page orYou can reach us here.

Prices vary according to the season. In high season (July - August - September) prices are 30-50% higher than in low season. In mid-seasons such as May and June, average prices are applied. The most affordable prices are offered in low season (October - April). For our advantageous early booking pricesYou can contact us.

For cancellations made within a certain period of time before the tour date, your payment will be refunded in full. For cancellations made within a shorter period of time, your payment will be refunded.Our Cancellation Policy pageYou can review.


Yachts and Facilities

Our licensed yachts with a passenger capacity of over 12 people are ideal for large groups. For detailed information, please contact ourcustomer service.

We have yachts with child-friendly safety measures where families can spend time comfortably. Just specify your special needs when making your reservation.

Our yachts offer dining areas, relaxation areas, swimming equipment and optional luxury accommodation options. Contact us to learn about the features of the yacht you have chosen.

Our boats generally have 220V standard sockets. However, since some boats use generators in open seas, continuous power may not be available. You can get information from the captain or crew before using your electrical devices.

We have yachts that accept pets, just inform us in advance when making your reservation.


Service and Extra Requests

Most of our private yacht tours include food, drinks, fuel and port fees. However, some yachts may not include food and drinks. Details are provided on the yacht's specification page.

You can request additional services such as special organizations, transfer service, water sports equipment (Jetski, Seabob etc.) and DJ services. You can send us your requests during the reservation.

The crew provides services such as captaincy, meal service and cleaning, but additional services such as babysitting or guiding must be requested at the time of booking.

Tipping the crew is not mandatory, but a tip of 10% of the charter price is common practice if satisfied.

Equipment such as Jetski and Seabob are usually offered for an extra fee. Equipment such as snorkels are included in the price on some yachts. Please inform us of your water sports request during reservation.


Yacht Charter Experience

Summer months are ideal for yacht charters on the Aegean and Mediterranean coasts, while warm destinations like Dubai offer a delightful seaside holiday during the winter months.

You can rent our yachts for birthdays, weddings, bachelorette parties and other special events. You can request special decorations and services by sharing the organization details with us.

It is beneficial to stay in the open air and consume foods that are easy on the stomach. If you are taking medication, it is important to inform us before the tour.

Menu options vary depending on the yacht and region. Special dietary requests and customized menus can be arranged; please provide details during booking.

Fuel is included in the price for most daily tours. However, for special route requests, fuel costs are calculated according to distance.