PRESTIGE LUX YACHT TOURISM CONSULTANCY AND TRADE LIMITED COMPANYAs (“Prestige Lux Tour”, “Company” or “We”), we take the utmost care to ensure the confidentiality of your personal data and to process your data in accordance with the legislation while providing the services we offer to our guests.
We would like to provide you with information about your personal data within the scope of this information text prepared in accordance with the articles of the Personal Data Protection Law No. 6698 (“Law”).
Personal data is any information that makes you, our guests, identifiable in society.
We will inform you, our guests, about the following issues regarding your personal data:
Personal data includes; i) the information you provide to us and ii) the information we collect by automatic methods, the details and scope of which will be specified below, and the information and documents we obtain from third parties about you, our guests.
Your personal data may be obtained and processed by us through the website, mobile or digital applications, through interviews made via mobile/internet channels, through written and verbal applications made to our company, through electronic or physical means, in a limited and measured manner in connection with the purposes set forth in this disclosure text and in line with the principles set forth in the Law, and by fully/partially automatic means.
i) Collection and classification of information you submit or provide to us:
We request certain information from you so that you can benefit from our yacht rental - boat tour services that are shared on our Website or offered to you. The information in question includes mandatory information required by legislation (e.g. identity information, passport information), and information that is mandatory for the presentation of our yacht rental - boat tour services requested by our guests (address information, e-mail information, telephone number information, date of birth information). If you request a new service from our Company, we may ask you to provide additional information and personal data depending on the type of service. In this case, our Company will inform our guests according to the type of service and their personal data will not be collected or processed without their explicit consent.
As our company, we may collect and classify the following information from you:
| Personal Data Category | Types of Personal Data |
|---|---|
| Identity Data | Your name, surname, gender, date of birth, nationality, signature, passport, ID number. |
| Contact Data | Your mobile number, e-mail or electronic notification address, residential address, domains or profiles related to social media accounts or websites (e.g. Instagram, Facebook, X) |
| Corporate Information | Personal data of the company's partners, representatives or managers responsible for the activities of the legal entity, or personal data of the board members. |
| Legal Transaction Data | Contract content and information, pre-booking and reservation information, warnings, information on the date of the legal transaction and how it was carried out, customer service call records, past reservation data, tour and travel preference information, yacht and tour program information, license or licence information, request and complaint information, information on our service reservation or after-sales support services. |
| Information Obtained Through Cookies | For detailed information, see KVKK and Our Cookie Policy You can review. |
| Marketing Data | Advertising data, marketing statistics, commercial communications you have with us, including records of calls to our customer service team, activity and transaction information regarding the determination of guest target audience. |
| Legal Proceedings Data | In case of a dispute, case information and information on enforcement proceedings files. |
| Audio and Visual Recording Data | Documents that are annexes to the yacht rental contract, tax certificate, identity card, photo, video or audio recordings. |
| Financial Data | Your financial records and payment information regarding the services you have purchased or reserved from our company. |
| Insurance Data | Your travel insurance policy information and, if applicable, your health insurance or other insurance policies information. |
| Positioning Data | Location information |
ii) Information we automatically collect and classify from our guests:
To the extent permitted by applicable law, we may automatically collect certain types of information (listed below) when you interact with us or use the services. This information helps us troubleshoot customer service issues, improve the performance and standards of our websites and services, and maintain or enhance your experience.
| Personal Data Category | Types of Personal Data |
|---|---|
| Transaction Security Data | Device ID, browsing information such as name and version, IP address, internet connection data, operator and telecommunications company data, Website session information, browser type and version, language data, application version, browser plug-in types and versions, operating system and platform information. |
| Visit Data | Click data, posts on public social networks and visit data collected through cookies or similar technologies, information about the performance of our services while you are using our Website services. (e.g. error messages you receive, transaction information regarding the use of the service request form and reservation application, site performance information) |
| Marketing and Research Information | IP address or other online identifiers of a person, e-mail address, first name and last name and address if used for direct marketing, preferences expressed through the purchase or reservation of services offered on the Website. |
As Prestige Lux Tour, we bring you many services, primarily tour reservations. In order to provide you with the services you request, to fulfill our legal obligations or to contact us through our website, to develop and improve our service quality and standards, and to deliver our advertising and marketing activities to you, for which you have given your explicit consent, we process your personal data in tables (i) and (ii) (below, the classification of which personal data is processed for which purposes and for which legal reasons is specified) and thus, we monitor the making of your reservations, the operation process and your membership process.
For example, we make your reservations for a yacht tour of your choice, inform the people who will meet you and provide you with informative communications about your tour. If it is necessary to process your private data during the reservation process, we will process this data by requesting your explicit consent.
| For what purposes does Prestige Lux Tour process your Personal Data? | What are the legal grounds for processing your personal data? |
|---|---|
| Your personal data is processed for the purposes of negotiating, concluding, executing and terminating yacht rental, boat tour and boat owner contracts, taking appointments and reservations for our services, and fulfilling yacht rental, boat tour and other contracts regarding your requests. Personal Data Processed: Identity Data, Corporate Information, Communication Data, Financial Data, Insurance Data, Legal Transaction Data. |
The processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract (Law article 5/2-c) |
| Your personal data is processed for the purposes of fulfilling our legal obligations regarding our travel agency activities, complying with the relevant legislation and fulfilling our legal duties. Personal Data Processed: Identity Data, Contact Data, Financial Data, Legal Transaction Data, Visual and Audio Recording Data. |
Processing of personal data is clearly prescribed by law (For example, Law No. 1618 on Travel Agencies and Association of Travel Agencies). (Law Art. 5/2-a) |
| Your personal data is processed for the purposes of evaluating your requests and complaints, providing customer service and post-contract support services when contacted for the resolution of problems. Personal Data Processed: Identity Data, Contact Data, Financial Data, Legal Transaction Data. |
The processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract. (Law Article 5/2- c) |
| Your personal data is processed for the purposes of improving our services, developing our quality and standards, obtaining information about your service experiences, measuring the satisfaction of our guests, creating more efficient business strategies and conducting surveys and research activities to learn the preferences of our guests. Processed Personal Data: Data, Corporate Information, Legal Transaction Data, Visit Data, Transaction Security Data. |
Processing of data is necessary in line with our legitimate interests to develop and improve our service quality and standards and to improve the experience of our guests. (Law art. 5/2-f) |
| Your personal data is processed for the purpose of keeping records to fulfill our legal obligations arising from contracts made with our guests or arising from legislation, to carry out internal company activities (e.g. managing our information technology infrastructure, conducting internal audit operations, evaluating employee performances) and to create records related to financial processes (e.g. issuing invoices, conducting financial audits). Personal Data Processed: Identity Data, Contact Data, Financial Data, Legal Transaction Data, Visual and Audio Recording Data, Transaction Security Data, Visit Data, Legal Proceedings Data, Location Data. |
The processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract. (Law Article 5/2- c) Processing of personal data is mandatory for the data controller to fulfill its legal obligations (Law Article 5/2-ç) Processing of data is necessary in line with our legitimate interests in documenting and storing the legal relationship with our guests and presenting it to official authorities. (Law Art. 5/2-f) |
| In order to carry out commercial communication and marketing activities (as Prestige Lux Tour, we may send notification content to introduce you to the services we offer and to inform you about innovations and opportunities that will excite you), we may process your personal data by sending targeted marketing messages, commercial electronic messages via e-mail or mobile, with your explicit consent. Your personal data is processed for the purposes of creating a target audience, analysis and statistics, and guest profile creation. Personal Data Processed: Identity Data, Corporate Information, Contact Data, Legal Transaction Data, Visit Data, Marketing and Research Information |
We require your explicit consent to process your personal data for marketing purposes. (Law Art. 5/1) Your explicit consent to commercial electronic messages can be obtained in writing or through any electronic communication means in accordance with Article 6/1 of the Law No. 6563 on the Regulation of Electronic Commerce. You, our guests, are free to refrain from giving explicit consent to commercial electronic messages or to withdraw your explicit consent as you wish. If you withdraw your explicit consent, we will cease to process your personal data for these purposes. Withdrawal of explicit consent does not affect the lawfulness and validity of processing operations based on explicit consent prior to the withdrawal. |
| Your personal data is processed for the purposes of fulfilling other legal obligations (obligations arising from insurance legislation, tourism and tax legislation). We may access, read, store, process and disclose information when we consider it reasonably necessary to comply with laws, legal obligations, regulations, requests from law enforcement agencies or other law enforcement officials, public institutions and organizations, and other legal requests, court orders or disclosure obligations to tax authorities. Personal Data Processed: Identity Data, Corporate Information, Contact Data, Legal Transaction Data, Insurance Data, Financial Data, Transaction Security Data, Visit Data, Visual and Audio Recording Data, Legal Proceedings Data. |
Processing of data is necessary to fulfill our legal obligations within the framework of applicable laws and regulations. (Law Art. 5/2-ç) Processing of data is expressly made mandatory by law. (Law article 5/2-a) Processing of data is necessary for our legitimate interests to respond to official or judicial authorities. (Law art. 5/2- f) |
| Your personal data is processed for the purposes for which we use cookies and similar technologies and collect your personal data. Personal Data Processed: Information Obtained from Cookies. |
We require your explicit consent to use cookies and similar automatic technologies or algorithms. (Law Article 5/1) When you give your explicit consent to the processing of your personal data for a specific purpose, you may withdraw your explicit consent at any time. If you withdraw your explicit consent, we will stop processing your personal data. Withdrawal of explicit consent does not affect the lawfulness and validity of processing operations based on explicit consent prior to the withdrawal. |
We may share your personal data with third parties in a measured manner in the situations listed below and in cases permitted by law. We would like to state in particular that, as Prestige Lux Tour, we never share or provide access to your personal data with unauthorized third parties for our own benefit.
In accordance with Articles 8 and 9 of the Law, we may share your personal data in a measured manner, limited to the following situations:
i) If it is necessary for the execution and enforcement of our agreements and policies, or if it is mandatory for our company to fulfill its legal obligations.
ii) If expressly provided for in the applicable laws.
iii) In cases where data processing is mandatory for the legitimate interests of our company, provided that it does not harm the fundamental rights and freedoms of the guest.
As a personal data owner, you have many rights regarding your personal data in accordance with Article 11 of the Law. In this section, we would like to inform you about the rights you have and how you can exercise these rights.
You can exercise your rights by sending us your requests regarding the rights we have listed above.
To Our Data Contact Person [email protected] You can contact us via e-mail address. You can exercise your rights with secure electronic signature, mobile signature or by sending an e-mail to Prestige Lux Tour. With the e-mail address you provided to Prestige Lux Tour [email protected] Please contact us by sending an e-mail to the e-mail address.
In your applications made through the above-mentioned method, in accordance with the provisions of the Law;
Our company will finalize the requests subject to the application as soon as possible and within thirty days at the latest as required by law.
For questions and problems regarding our site and applications, you can reach us using the information below.
English 
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German 
Turkish 
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TRY - Turkish Lira
JPY - Japanese Yen
UAH - Ukrainian Hryvnia